ZEISS Return Portal

Please read conditions below. If all conditions are not met, ZEISS reserves the right to refuse the return or to charge a minimum 10% restocking fee.

All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals and accessories.
ZEISS is not responsible for personal data or items left in returned merchandise. ZEISS is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise. ZEISS can only refund the original purchase price. Shipping and handling fees are nonrefundable.